FAQ's
Frequently Asked Questions
How long does delivery take?
Orders are generally delivered within 1–3 business days after order confirmation.
How can I track my order?
Once your order has been shipped, you may receive shipping or tracking details through your provided contact information.
Can I return my order?
Yes. You can request a return within 30 days of delivery, subject to our Return Policy.
How long do I have to request a refund?
Refund requests must be submitted within 7 days of receiving your order.
What if I receive a damaged or incorrect product?
Please contact us as soon as possible and provide your order details along with photos or videos of the product. We will review the issue and assist you with the appropriate solution.
Can I cancel my order?
You can contact us as soon as possible to request cancellation. If the order has already been shipped, cancellation may not be possible and our return policy may apply.
What payment methods do you accept?
We accept the payment methods available at checkout. Available options will be displayed when you place your order.
Do you deliver to all areas?
We aim to provide delivery across our available service areas. Delivery availability may vary depending on your location.
What should I do if my order is delayed?
If your order has not arrived within the expected 1–3 business days, please contact our customer support team with your order number.
How can I contact customer support?
You can contact our customer support team through the contact details provided on our website.